Return Policy
At Bare Maple, your satisfaction is our priority. We know little feet grow quickly (and sometimes sizing can be tricky!) — that’s why we offer 30 days for returns and exchanges to make sure you and your little one are happy.
✅ What Can Be Returned
- Shoes that are unworn, clean, and in their original box.
- Returns requested within 30 days of delivery.
- A receipt or order number helps us find your purchase quickly.
🚫 What Can’t Be Returned
- Final sale items and gift cards.
- Shoes that have been worn outside, damaged, or altered.
🔄 Exchanges & Refunds
- Need a different size or style? No problem — we’ll help you swap them if the item is in stock.
- Prefer a refund? Once we receive the shoes back, your refund will go to your original payment method (this may take 5–10 business days).
📦 How to Start a Return
- Email us at veronika@baremaple.com with your order number.
- We’ll send you easy return instructions.
- Pack the shoes in their original box and send them back to an address
BARE MAPLE - returns
PO BOX 405
179 - 2945 Jacklin Road
Victoria, BC, V9B 6J9
🚚 Shipping
- Return shipping costs are the customer’s responsibility, unless we sent the wrong item or something arrived damaged.
At Bare Maple, we want happy kids and happy parents. If you ever have questions, just reach out — we’re here to help!